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Archive | What to Expect

Supply and Demand

We get it, we really do… On your end of the receiver, you hear a busy signal or a voicemail greeting asking you to leave a message. On our end of the receiver, we are fielding phone calls from insurance companies, doctors offices, hospitals, patients, state agencies and more. Each day we are handling more and more phone calls involving everything from new regulatory demands to updated prescription information, as well as concerns from sick patients, and billing issues—and lately, as our practice grows (specifically the increase in our clinical staff) we are hearing from more and more patients regarding our appointment availability.

Supply and Demand… There are only some many of us available at any one time to answer the telephones as well as interact in person with each of our patients or caregivers. We are not complaining… We love the additional work and the additional responsibilities, it tells us that we are clearly doing something right. What we are doing is asking for a little bit of patience. If you do get a voicemail greeting asking you to leave a message or our receptionist tells you that all staff is currently busy could you please hold, or if you could please leave us a message, please do just that. We pride ourselves in returning all messages within 24 hours. If you ask us to call you back, we will… That’s a promise..

By on August 16, 2017 in Autism Treatment, Cognitive Therapies, Feeding & Swallowing Therapies, General, Health Insurance 101, Hearing Impairment, Philanthropy, Resources, Speech Therapy, Uncategorized, Videos, Voice Disorders, What to Expect, Who We Are

Back-to-School Tips from Miss Rachel!

Welcome back to another school year!  Welcome back to waking up early, following a morning routine, fitting in homework, sports, chores and everything else life brings!

For many kids, managing time and following a routine is nearly impossible.  Their brains are still developing this higher level thinking skill (Executive Function).  In order to help them be successful, sometimes we need to change the environment.  Changing simple things around the house can create great changes in children.  Throughout the year we will provide some tips for helping with time management and organization at home and school.

For now, start with compassion!

Let your child know you understand how painful it must be to struggle with getting things done.  It is not his/her fault they may struggle with time management, it involves the wiring in the brain.  Let them know you will work together on strategies to help him/her and…THE WHOLE FAMILY!   Mentioning that the whole family will be working together on this may help take some of the stress from your child.

Keep in mind: You can’t do what you can’t do.  Your child isn’t an adult yet.  Be patient.  We’re all in this together!

Adapted from “50 Tips to Help Students Succeed” by Marydee Sklar
#NotYourAverageClinic #NotYourAverageClinicians

By on August 15, 2017 in Autism Treatment, Cognitive Therapies, Feeding & Swallowing Therapies, General, Health Insurance 101, Hearing Impairment, Philanthropy, Resources, Speech Therapy, Uncategorized, Videos, Voice Disorders, What to Expect, Who We Are

Tea Time at SFS

Becoming involved in philanthropy by supporting local business is needed now more than ever.  We wanted to send a BIG THANK YOU to Martha’s mom (a patient of Mr. B’s) who provided us with some great chairs for our clinicians and patients to use during their therapy sessions!

We even caught Miss Ellen and Mr. B during the lunch hour- having tea time with Elsa and Kermit. The chairs are so comfortable we’re even in them when we’re not working! Thank you again for this amazing gift, we are so appreciative.

By on July 24, 2017 in Feeding & Swallowing Therapies, Resources, Speech Therapy, Uncategorized, What to Expect, Who We Are

What to Expect

Our Facility SFS Therapies feels more like a home than a medical facility and that’s how we like it.  Our facility is warm, comfortable, and calm – not industrial, institutional, or cold. Since our practice treats patients throughout the entire scope of life we have made the space appealing to both children and seniors.  If […]

By on October 19, 2013 in What to Expect